Supplier
FREQUENTLY ASKED QUESTIONS
What is the iDlvr marketplace?
The iDlvr marketplace is a digital platform that connects suppliers with tradespeople and contractors looking for construction materials. It simplifies sales, order management, and delivery processes, helping you grow your business effortlessly.
How do I join the iDlvr marketplace?
Sign up through our platform, provide your business details, upload your product list, and our team will help set up your digital storefront. You can start selling as soon as your profile is approved.
What kind of products can I list?
You can list a wide range of construction materials, including timber, concrete, tools, fittings, and other supplies commonly used on job sites.
How do I manage my inventory?
Our platform allows you to easily update your product listings, stock levels, and prices in real time, ensuring your inventory is always up to date.
How are deliveries handled?
iDlvr manages all deliveries for you through our network of drivers. You don’t need additional vehicles or staff—just prepare the orders, and we’ll handle the rest.
Do I need insurance to use iDlvr?
Yes, as a supplier, you are required to have standard business insurance that covers your products and operations. This ensures protection for your business and your customers.
What does it cost to join the iDlvr marketplace?
Joining the iDlvr marketplace is completely free. There are no subscriptions or hidden fees.
How do I receive payments?
iDlvr maintains an account with you and ensures payments are made according to your standard trade account payment cycle terms.
Can I track my orders and deliveries?
Yes, iDlvr provides real-time tracking so you can monitor the status of every order and ensure smooth delivery to your customers.
How does iDlvr help me reach more customers?
The iDlvr marketplace connects you with a large network of tradespeople and contractors actively searching for materials. Through extensive marketing campaigns, in-app advertising, and targeted promotions, we drive traffic to your digital storefront, ensuring maximum visibility.
Additionally, iDlvr makes your business visible to the constant flow of new tradies working near your store who might not know your business exists. This revolving door of potential customers ensures you’re consistently tapping into new opportunities while maintaining relationships with regular buyers.
Can I offer immediate delivery to my customers?
Absolutely. With iDlvr’s on-demand delivery network, you can provide same-day or next-day delivery options to your customers without needing your own fleet.
What if I have an issue with an order or delivery?
Our dedicated support team is available 24/7 to help resolve any issues related to orders or deliveries. You can contact them directly through the platform.
How does iDlvr ensure customer satisfaction?
By offering seamless ordering, real-time tracking, and reliable delivery services, iDlvr enhances the customer experience. You can also communicate directly with your customers through the platform to address any concerns.
Do I need technical skills to use iDlvr?
Not at all. Our platform is user-friendly, and our team is here to assist you with setup and provide ongoing support to ensure you get the most out of the marketplace.
How do I update my business profile or products?
You can update your profile, product listings, and inventory anytime through your supplier dashboard. It’s simple and straightforward.
How do I get started?
Getting started is easy. Sign up, provide your details, and our team will help you create your digital storefront so you can start selling right away.