Tradie
FREQUENTLY ASKED QUESTIONS
What is the iDlvr marketplace?
The iDlvr marketplace is an all-in-one platform where you can browse, compare, and order construction materials from trusted suppliers. It’s designed to simplify sourcing and ensure you get the materials you need quickly and efficiently.
How does the iDlvr marketplace work?
It’s simple! Search for the materials you need, choose a supplier, and place your order directly through the platform. You can also select immediate delivery options to get your materials when you need them.
Is there a cost to use the iDlvr marketplace?
No, it’s completely free to browse and place orders through the marketplace. You only pay for the materials and delivery fees, with no hidden charges.
Can I track my orders?
Yes! iDlvr offers real-time tracking so you can see the status of your materials from the moment you place the order until it arrives at your site.
What kind of materials can I order?
The marketplace offers a wide range of construction materials, including timber, concrete, tools, fittings, and more. If it’s used on-site, you’ll likely find it on iDlvr.
How quickly can I receive my materials?
With our immediate delivery options, you will receive your materials between 1 & 4 hours, depending on availability, location & vehicle.
Can i book just a delivery only?
Yes, you can use the point to point delivery section on your homepage and getting anything picked up from just about anywhere.
What vehicles does iDlvr have?
Scooters, cars, utes, vans, flat bed truck with 3,4,5 & 6m trays, box trucks. Tipper trucks and crane trucks coming soon.
How do I pay for my orders?
Payments are made securely through platform using your preferred payment method. We ensure all transactions are safe and seamless through Stripe.
What happens if there’s an issue with my order?
If there’s any issue with your order, our support team is available to assist you and resolve the problem promptly. Simply chat to them via your dashboard.
Is iDlvr available in my area?
The iDlvr marketplace is expanding across Australia. Check your postcode in the platform to confirm availability in your area.
How do I get started?
Getting started is easy! Create an account, browse the marketplace, and place your first order—all in just a few minutes.